Frequently Asked Questions

Need Help?

We’re here for you.

If you have questions about an order, product, ingredients, or shipping, please contact us at sales@mulays.com.

If you’re reporting a product issue, please include:

  • Photos of the product

  • A photo of the Julian Date & Lot # (white ink on black packaging)

  • Your name, address, phone, and email

Why Families Choose Mulay's

✔ Certified Free From the Top 9 Allergens
✔ Certified Gluten-Free
✔ Heritage Breed Pork Raised on U.S. Family Farms
✔ No Antibiotics Ever
✔ No Fillers, Added Sugar, or Preservatives
✔ Woman-Owned & Family-Run

Ordering & Sampling

Where can I buy Mulay’s products?

Use our Store Locator to find Mulay’s clean-label sausage and meatballs near you. Simply enter your zip code or city to view stores within a 25-mile radius.

No store nearby? We also ship nationwide directly to your door.

Do you ship nationwide?

Yes. All Mulay’s orders are carefully packed in insulated coolers with dry ice to help maintain product quality and freezer integrity during transit.

We currently require a $75 minimum order (approximately 8–9 packages) to ensure products stay properly frozen during shipping.

Pro tip: Stock up and freeze extras for quick, easy meals later.

When will my order ship?

Orders placed by Sunday at 5:00 PM MST ship the following Monday or Tuesday.

Creating an account makes future ordering easier and allows you to track your purchases.

I ordered from another retailer.

Shipping policies and storage guidelines vary by retailer. Please contact the retailer directly for shipping-related concerns.

After thawing, Mulay’s products can typically be stored:

  • 21 days refrigerated (unopened)

  • Up to 5 days once opened

Product & Ingredients

What makes Mulay's different?

Mulay’s makes clean-label sausage and meatballs with heritage breed pork raised with No Antibiotics Ever. All products are Certified Gluten-Free and Free From the Top 9 Allergens.

Our products contain:

  • No fillers

  • No sugar

  • No nitrates

  • No MSG

  • No preservatives

Just meat, spices, and simple ingredients.

Are Mulay's products really allergen-free?

Yes. Mulay’s is proudly Certified Free From the Top 9 Allergens, including sesame.

Are your claims third-party certified?

Yes. Mulay’s products carry multiple third-party certifications for allergen-free, gluten-free, and ingredient standards.

Visit our Mulay’s Difference page to learn more.

Do your products contain garlic?

Only our Chorizo contains garlic.

Do your products contain pepper?

Yes. All products contain pepper, and many varieties include red pepper.

What are your sausage casings made from?

We use natural hog casings.

I have a specific spice allergy.

Please email us directly at sales@mulays.com so we can review ingredients with you.

Storage & Freshness

How long do Mulay’s products last in the freezer?

Unopened product can last over a year in the freezer. For best flavor, we recommend enjoying within 12 months.

How long do Mulay’s products last in the refrigerator?

After thawing:

  • 21 days refrigerated unopened

  • Up to 5 days once opened

Where is the expiration date?

Frozen products do not include a traditional expiration date because they are frozen immediately after production.

Packaging includes:

  • EST (establishment) number

  • Production/Julian Date printed in white ink on the black packaging

If purchased refrigerated, your retailer should apply a code-date sticker.

How do I read a Julian Date?

Example: 1337

  • First digit = last digit of production year (2021 = 1)

  • Remaining three digits = day of the year produced (337 = December 3)

You can search online for a “Julian date calendar” for quick reference.

Cooking Instructions

Are Mulay’s products fully cooked?

No. All Mulay’s sausage and meatballs are raw except for our Hot Dogs, which are fully cooked.

Cook all products to an internal temperature of 160°F.

Because Mulay’s products are lean and made without fillers, avoid overcooking.

How do I cook Mulay’s meatballs?

Stovetop

Brown meatballs in olive oil over medium heat. Add sauce and simmer 10–15 minutes.

Oven

Place in baking dish with broth or sauce. Cover and bake at 375°F for 25 minutes.

Slow Cooker

Add raw meatballs directly to sauce and cook on low for 3+ hours.

How do I cook sausage links?

Stovetop

Add ½" water and 2 Tbsp oil to pan. Cover and simmer until water evaporates, then brown. Total cook time: 12–15 minutes.

Oven

Bake at 400°F for 15 minutes.

Grill

Grill 12–15 minutes, turning halfway through.

Internal temperature: 160°F.

How do I cook ground sausage?

Stovetop

Cook over medium heat, crumbling as needed (12–15 minutes).

Oven

Bake patties at 400°F for 15 minutes.

Grill

Grill patties 12–15 minutes, turning halfway.

Internal temperature: 160°F.

6. Returns & Product Issues

I have a problem with a product.

We’re sorry for the inconvenience — and we’ll make it right.

Please email sales@mulays.com with:

  • Photos of the issue

  • A photo of the Julian Date & Lot #

  • Your contact information

We respond the next business day. Thank you!